Report a Lost or Stolen Card

Lost Debit Card:
To report a lost or stolen St. Johns Bank ATM or Visa Check Card, contact our Call Center at (314) 428-1059 ext. 3025. The Call Center is available Monday through Thursday from 8:30 a.m. until 5:00 p.m., Fridays from 8:30 a.m. until 6:00 p.m., and Saturdays from 9:00 a.m. until Noon. Outside our Call Center hours, please call 1-888-263-3370.

 
Lost Credit Card:

To report a lost or stolen St. Johns Bank  MasterCard Credit Card, call Customer Service at 1-800-445-9272. The Customer Service Center is available 24 hours a day, 7 days a week.